Thursday, January 20, 2011

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Decision-making: The cornerstone

Making decisions is the main activity of a manager. Any questions? Thank you very much.

As an old friend would say, that is precise and concise, no doubt, you can add?

And today's reflection is closely related to our image as an illustration because, although managers are primarily hired to make decisions in a number of questionable circumstances the level of authority that we have to carry out our primary mission-to make decisions-
commonly
As they say, we are bound, have a stranglehold not only limits our actions but we could become our worst nightmare in a given time. For that reason, business owners or managers in organizations should regularly monitor the level of authority granted and the decisions that they hope will make their managers. Usually when you assess a situation encourages the manager to do, do, make and do. But it turns out if you need to have transportation or any other element of logistics, the manager simply tells area if not authorize anything can not grant the request. When negotiating discounts, payment terms, delivery forms .... how often flamboyant managers should call rushing to a director who often is busy (and not always in something important) to consult and get a yes or no. On top of all this, if we were to receive a counter-proposal, we begin to play the classic phone cut that generate so much stress and frustration.

precisely we have called everyday topics .... to this page because we intend to expose contrasting realities in most of the time with the ease with which these issues are exposed in management theory and even common sense. For what reason? Because they need to be constantly analyzed and remembered by those responsible for compliance so that everything works as expected it will work.

review is exciting again and again he landed in Normandy ... With many thousands of soldiers, equipment of all kinds, logistics, war tactics, intelligence, nature .... to imagine you "Ike" Eisenhower with usual terms of a manager as we are? Safely be said that not every day a Normandy, nor any of us Ike to our directory full powers to grant us sejemante command and historic military action. Just consider it a good exercise to draw an imaginary line from that reality to ours and thoughtfully analyze if what we have today or grant a level of authority is appropriate to what we expect in terms of decision making and we demand from our staff managers.


We recognize that in many cases, we meet with supervisors, managers or managers boasting of such attributes and yet would be surprised if we had to resort to them in a situation making real decisions. Abound, as some believe it is healthy that the public thinks they are there immediately to resolve what may arise. However, in most cases, decisions that can take just might be written in three or four lines on a blank sheet.

In many cases these positions are used hierarchical like dominoes as objects or obstacles racing to stop carrying a major complaint. We know that these situations are highly stressful when it comes to such a claim under the care phone or a telemarketer. Needless to say at the counter of an airline boarding being just minutes and more terrible, when we are dealing with an administrator or doctor on duty at a hospital for a seriously ill family member.

we return to the beginning ... is so clear and simple concept ... The decision making is the main task carried out by a Manager. We in our organizations to make this possible? And if you definitely do not want to take big decisions and that everything happens for ourselves, we continue to press as if we were giving them powers of Eisenhower? Let's face the issue frankly and define a clear policy on what we expect from our managers, thus achieve better results and ultimately achieve a better organizational climate for the good of all.

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